Effective Date: October 9, 2026
Welcome to FleetRoute Auto Transport. These Terms and Conditions govern your access to and use of our website and the vehicle transportation services arranged through our business. By using our website, requesting a quote, or booking a service, you acknowledge that you have read and understood these terms, subject to applicable law.
Please read these terms carefully before requesting or confirming a shipment.
FleetRoute Auto Transport provides information and assistance regarding vehicle transportation services, including open car transport, enclosed car transport, door-to-door auto transport, and state-to-state auto transport.
The specific role of FleetRoute Auto Transport in each transaction, including whether it acts as a broker, carrier, or another type of service provider, must be identified in the applicable booking documents. The responsible parties and their obligations will depend on the agreed service and applicable law.
You agree to use this website only for lawful purposes. You must not attempt to disrupt website operations, gain unauthorized access to systems, submit fraudulent information, or use the website in a manner that violates applicable laws.
Website content is provided for general informational purposes. Descriptions of transportation options are not, by themselves, a binding guarantee of availability, pricing, pickup dates, or delivery dates.
Quotes may be based on information supplied by the customer, including vehicle make and model, vehicle condition, pickup and delivery locations, transportation method, requested dates, and route requirements.
A quote is subject to its stated validity period and conditions. Pricing may change if shipment details change, the vehicle is inaccurately described, or additional requirements are identified.
Any applicable additional charges must be communicated and handled in accordance with the booking agreement and applicable law. Customers should review the complete quote and ask questions before confirming a shipment.
A quote request does not automatically constitute a confirmed booking. A booking is considered confirmed according to the written confirmation and applicable agreement.
Pickup and delivery estimates may be affected by weather, traffic, road closures, carrier availability, vehicle condition, and other circumstances beyond reasonable control.
Unless expressly agreed in writing, estimated transportation dates and times should not be interpreted as guaranteed appointments.
Customers are responsible for providing accurate information about their vehicle, including its condition, dimensions, operability, modifications, and any special loading requirements.
Customers must provide accurate contact details and pickup and delivery information, make the vehicle available as agreed, and follow reasonable instructions for vehicle preparation and handover.
Customers should remove valuables and personal belongings unless their carriage has been expressly permitted. Customers must disclose mechanical problems, fluid leaks, unusual dimensions, or other conditions that could affect transportation.
The vehicle’s condition should be documented at pickup and delivery using the applicable inspection report and photographs.
Customers or their authorized representatives should review the inspection report and retain a copy. Any apparent damage should be recorded and reported promptly in accordance with the carrier’s procedures and applicable claim deadlines.
Payment amounts, payment methods, deposits, balances, and due dates will be specified in the applicable quote or booking agreement.
Customers agree to pay charges properly due under the agreed terms. Any disputed charges should be raised promptly with the relevant service provider.
No payment term on this website overrides mandatory consumer protection laws or other applicable legal requirements.
Cancellation rights, cancellation charges, refunds, and rescheduling procedures depend on the applicable booking agreement and governing law.
Customers should review these terms before booking and submit cancellation or change requests through the designated communication channel.
A change to the vehicle, route, date, or pickup and delivery details may affect availability and pricing.
Transportation arrangements are subject to applicable carrier requirements, route restrictions, vehicle condition, and availability.
Customers should request written details about the responsible carrier, applicable insurance coverage, relevant exclusions and limits, and procedures for reporting damage.
The existence or scope of insurance coverage must not be inferred solely from website descriptions. The applicable policy and transportation documents govern coverage, subject to law.
FleetRoute Auto Transport and the parties involved in a shipment may encounter circumstances beyond reasonable control, including severe weather, road closures, traffic incidents, mechanical breakdowns, and regulatory restrictions.
When appropriate, affected customers will be informed of significant changes to the schedule. This section does not exclude obligations that cannot legally be excluded.
Unless otherwise stated, website text, branding, design elements, and other original materials are owned by or used with permission by the relevant rights holder.
You may not reproduce, distribute, or commercially exploit protected materials without authorization, except where permitted by law.
Our website may reference third-party services, websites, carriers, or payment providers. These parties may have their own terms and privacy practices.
We do not make representations about third-party content or services beyond what is expressly stated in an applicable agreement. Customers should review relevant third-party terms before proceeding.
To the extent permitted by applicable law, liability will be determined by the relevant agreement, the responsible party’s legal obligations, and the circumstances of the claim.
Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including any applicable non-waivable consumer rights.
Personal information submitted through the website will be handled in accordance with our Privacy Policy and applicable privacy laws.
The applicable law and dispute-resolution process will be determined by the relevant agreement and mandatory legal requirements. Nothing in these terms removes rights or remedies that cannot legally be waived.
We may update these Terms and Conditions from time to time. Updated terms will be posted on this page with a revised effective date where appropriate.
For questions about these terms or your vehicle transportation arrangements, contact:
FleetRoute Auto Transport
1028 E 11th St, Oakland, CA 94606, USA
Phone: (510) 322-2935
Website: http://fleetrouteautotransport.us
By using our website or confirming a shipment, you acknowledge these terms to the extent applicable to your use and booking.
