Privacy Policy

Privacy Policy

Effective Date: October 9, 2026

FleetRoute Auto Transport respects your privacy and aims to handle personal information responsibly. This Privacy Policy explains how information may be collected, used, disclosed, and protected when you visit our website, contact us, request a vehicle shipping quote, or arrange transportation services.

Our actual practices, technology providers, and legal obligations determine how this policy applies. We will update this page as needed to accurately reflect our operations and applicable law.

1. Information We May Collect

Depending on how you interact with our website and services, we may collect the following categories of information:

Contact information: Name, email address, telephone number, and mailing or service addresses.

Shipment information: Vehicle make, model, year, condition, pickup and delivery locations, preferred dates, and other details needed to evaluate a transportation request.

Communication records: Information you include in quote requests, contact forms, customer support messages, or other correspondence.

Transaction information: Booking details, payment status, and records needed to administer a transaction. Payment card information should be handled by appropriate payment providers where applicable.

Technical information: Depending on the website configuration, we or our service providers may collect IP addresses, browser information, device details, pages visited, and website usage data through server logs, cookies, or similar technologies.

Please do not submit sensitive personal information unless it is necessary and specifically requested through an appropriate channel.

2. How We May Use Information

Personal information may be used to:

  • Respond to inquiries and quote requests.
  • Evaluate vehicle transportation requirements.
  • Coordinate pickup and delivery arrangements.
  • Communicate scheduling changes and service updates.
  • Process payments and maintain transaction records.
  • Provide customer service and address complaints.
  • Protect website security and prevent fraud.
  • Maintain business records and comply with legal obligations.
  • Improve website functionality and understand service usage.
  • Send marketing communications where permitted by law and, when required, with your consent.

We will use personal information for purposes consistent with the reason it was collected and applicable law.

3. Cookies and Similar Technologies

Our website may use essential cookies or similar technologies to support website functionality, security, preferences, and performance.

If analytics or advertising tools are enabled, they may collect information about how visitors use the website. Cookie behavior depends on the tools installed and their configuration.

Where legally required, we will provide appropriate notice and consent choices. You can also manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

4. How Information May Be Shared

We may share relevant information with service providers when necessary to operate our business. Depending on the shipment and actual business arrangements, recipients may include:

  • Vehicle carriers or transportation partners.
  • Quote, booking, and customer service providers.
  • Payment processors and financial service providers.
  • Website hosting, security, analytics, and technical support providers.
  • Professional advisers, insurers, or legal representatives where appropriate.
  • Government authorities or other parties when required or permitted by law.

Information shared with transportation partners should be limited to what is reasonably necessary for the relevant arrangement.

We do not represent that every listed category of provider is currently used. Actual disclosures depend on our operations.

5. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, manage transactions, maintain records, resolve disputes, protect our legitimate interests, and meet legal obligations.

Retention periods vary depending on the information type and applicable requirements. When information is no longer needed, we will take reasonable steps to delete it, anonymize it, or otherwise handle it appropriately, subject to legal obligations.

6. Information Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or disclosure.

No website, transmission method, or electronic storage system can be guaranteed completely secure. Please avoid sending confidential payment details or unnecessary sensitive information through ordinary contact forms or email.

7. Your Privacy Rights

Depending on where you live and which laws apply, you may have rights to request access to personal information, correct inaccurate information, request deletion, obtain a copy of certain data, withdraw consent, or object to certain processing.

Some rights are subject to legal exceptions and verification requirements.

To make a privacy request, contact us using the details at the end of this policy. We may need to verify your identity and clarify your request before responding.

Residents of California and other jurisdictions may have additional rights under applicable privacy laws. Whether a specific right applies depends on the business, information, and legal requirements involved.

8. Children’s Privacy

Our website and vehicle transportation services are not intended to solicit personal information directly from children. If you believe a child has provided personal information through our website, contact us so we can review the situation and take appropriate action as required by law.

9. Third-Party Websites

Our website may contain links to third-party websites or services. Those third parties operate under their own privacy policies and practices.

We encourage you to review their privacy notices before submitting personal information. This policy applies to FleetRoute Auto Transport’s website and handling of information within the scope of our control.

10. Email and Marketing Preferences

If we send marketing communications, you may opt out using the unsubscribe mechanism provided or another method permitted by law.

Even after opting out of marketing messages, you may still receive necessary service-related communications about an active quote, booking, payment, or other transaction.

11. International Visitors

Our website may be accessed from locations outside the United States. If personal information is transferred between countries, the transfer and handling of that information will be subject to applicable law and any required safeguards.

12. Changes to This Privacy Policy

We may revise this policy to reflect changes in our website, business practices, technology, or legal obligations.

The updated version will be published on this page with a revised effective date where appropriate. We encourage visitors to review this policy periodically.

13. Contact Us

For privacy-related questions or requests, contact:

FleetRoute Auto Transport
1028 E 11th St, Oakland, CA 94606, USA
Phone: (510) 322-2935
Website: http://fleetrouteautotransport.us

Please describe your privacy concern or request clearly so we can direct it to the appropriate person.